Name: Enterprise EPOS UK
Brand: Shift4 POS

Question 1

What SLA guarantees does Shift4 POS offer for enterprise clients?

Accepted Answer

Enterprise clients receive a 99.99% uptime SLA with financial penalties for any breach. This includes 4-hour priority response for critical issues, dedicated account management, and 24/7/365 support.

Question 2

Can Shift4 POS integrate with our existing ERP and accounting systems?

Accepted Answer

Yes. Shift4 POS offers full API access for enterprise clients, enabling integration with SAP, Oracle, Sage, Xero, QuickBooks, and bespoke systems. We provide technical documentation and dedicated integration support.

Question 3

How does Shift4 POS handle enterprise security requirements?

Accepted Answer

Shift4 POS is PCI DSS Level 1 certified (the highest level). We offer end-to-end encryption, tokenisation, role-based access controls, audit logging, and can accommodate specific security policies required by your organisation.

Question 4

Do you offer custom reporting for large hospitality groups?

Accepted Answer

Absolutely. Enterprise clients get bespoke reporting dashboards, scheduled automated reports, data warehouse integration, and access to raw data exports. Our BI team can build custom analytics to your specifications.

Question 5

What's the implementation process for a 50+ site rollout?

Accepted Answer

We assign a dedicated project manager and implementation team. Typical phases include: discovery and planning (2-4 weeks), pilot sites (2-4 venues), phased rollout with parallel running, and full deployment. We handle data migration, training, and go-live support.

Question 6

How does pricing work for enterprise deployments?

Accepted Answer

Enterprise pricing is bespoke based on site count, transaction volume, and requirements. We offer volume discounts, flexible payment terms, and can structure deals to suit your financial year. Contact us for a tailored proposal.

Enterprise EPOS UKBuilt for Scale & Reliability

Enterprise-Grade Capabilities

99.99% Uptime SLA

Dedicated Account Manager

Advanced Security

Custom Reporting

API Access

24/7 Priority Support

Why Choose Enterprise EPOS?

Enterprise EPOS Questions

Explore More EPOS Solutions

Hospitality EPOS

Multi-Site EPOS

Cloud EPOS

No Upfront Cost

IT-Free EPOS

Let's Talk AboutYour EPOS Needs

Book a Discovery Call

Thinking About Switching?

Pick a 15-minute slot that suits you

Enterprise EPOS UKBuilt for Scale & Reliability

Enterprise-Grade Capabilities

99.99% Uptime SLA

Dedicated Account Manager

Advanced Security

Custom Reporting

API Access

24/7 Priority Support

Why Choose Enterprise EPOS?

Enterprise EPOS Questions

What SLA guarantees does Shift4 POS offer for enterprise clients?

Can Shift4 POS integrate with our existing ERP and accounting systems?

How does Shift4 POS handle enterprise security requirements?

Do you offer custom reporting for large hospitality groups?

What's the implementation process for a 50+ site rollout?

How does pricing work for enterprise deployments?

Explore More EPOS Solutions

Hospitality EPOS

Multi-Site EPOS

Cloud EPOS

No Upfront Cost

IT-Free EPOS

Let's Talk AboutYour EPOS Needs

Book a Discovery Call

Thinking About Switching?

I've already paid thousands for my current EPOS. Why should I switch?

Is there really no upfront cost for hardware?

I'm stuck in a contract with my current provider. Can I still switch?

What's included in the £39/month bundle?

What are the transaction fees?

How is Shift4 POS different from Dojo, Square, or EPOS Now?

How long does switching take? I can't afford downtime.

What's the contract length?

What about the £100 sign-up bonus?

Is Shift4 POS suitable for food trucks and mobile businesses?

Do you offer enterprise or multi-site solutions?

Can Shift4 POS integrate with my existing systems?

Pick a 15-minute slot that suits you